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Department of CIS

Dr. Dawn Medlin
Chair
2103 Raley Hall
Appalachian State University
Boone, NC 28608
Phone: (828) 262-2411
Fax: (828) 262-6190
Email

Walker College of Business CIS Faculty

Boya

Carol E. Pollard , Ph.D.


Associate Professor, CIS

Ph.D. University of Pittsburgh
MBA, University of Pittsburgh
B.Sc., University of Pittsburgh at Greensburg

Carol Pollard is an Associate Professor at the Walker College of Business and Research Director of the Center for Applied Research in Emerging Technologies (CARET). Carol came to Appalachian State after spending six years in the School of Information Systems, University of Tasmania, Australia. During her time in Australia she served as Head of School and Postgraduate Coordinator of the PhD and Masters programs. Prior to her time in Australia, Carol held academic positions at University of Colorado, Boulder, University of Calgary, Canada and Duquesne University.

Carol has considerable experience developing, implementing and teaching a number of innovative undergraduate, graduate and executive programs in three countries and has a special interest in the cultural aspects of IS research and the internationalisation of IS teaching. Carol’s research interests include decision support systems, impact of emerging technologies, technology transfer and strategic alignment, including IT governance. Research outlets that have published Carol’s research include MIS Quarterly, Journal of Management Information Systems, Information and Management, Journal of Organizational Computing and International Small Business Journal and has presented at numerous national and international conferences.

Carol served as the Executive Secretary of ICIS from 1995 to 1999 and is currently Vice President, International of the Global Information Technology Management Association, Chair, ACIS Executive Committee and an Advisory Board member of Teradata University Network.

Recent Publications

Journals

Pollard, C., Chan, E. and Scollary, A. (forthcoming). “The Evolution of IS Programs in the State of Victoria”, Australian Journal Of Information Systems.

Pollard, C., Young, J. and Gregg, P. (forthcoming). “Towards a Simplified Model of CRM for Use in Public and Private Sectors”. Journal of IT Cases and Applications Research.

Webb, P. and Pollard, C. (forthcoming). “Reflections on the Utility of Hermeneutics in IS Research”. Australian Journal of Information Systems.

Pollard, C. and Diggles, A. (forthcoming). “The Role of Trust in Business-to-Business E-Commerce Collaboration in a Unique Environment in Australia”. International Journal of E-Business Research.

Pollard, C. (2003). “E-Service Adoption in Small Farms in Australia: Lessons Learned from a Government-Sponsored Programme”. Journal of Global Information Technology Management, Vol. 6(2): 45-63.