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Department of CIS

Dr. Dawn Medlin
Chair
2103 Raley Hall
Appalachian State University
Boone, NC 28608
Phone: (828) 262-2411
Fax: (828) 262-6190
Email


Walker College of Business CIS Faculty

Boya

Richard E. Crandall, Ph.D.


Professor, CIS

Ph.D., University of South Carolina
M.S., Boston University
B.S., West Virginia University

Dr. Richard E. Crandall is a Professor in the College of Business. He is certified in production and inventory management (CFPIM) and integrated resources management (CIRM) by APICS - The Association for Operations Management. He is a registered professional engineer, a senior member of the Institute of Industrial Engineers, a certified public accountant and a member of the American Institute of Certified Public Accountants.

Prior to joining ASU, Dick worked as an industrial engineer, foreman, chief industrial engineer, and in general management positions for several companies, both manufacturing and service. He also worked as a consultant for a major consulting firm, installing systems for both operations and financial applications.

Dr. Crandall has a bachelor's degree in industrial engineering from West Virginia University, an MBA in industrial management from Boston University, and a Ph.D. in Production/Operations Management from the University of South Carolina.

Recent Publications

Crandall, R. E. & Crandall, W. R. (2008). New Methods of Competing in the Global Marketplace: Critical Success Factors from Service and Manufacturing, New York:  CRC (Tayor and Francis).

Crandall, R. E. (2008).  Just Trust Me, Lack of confidence inhibits effective supply chain collaboration. APICS, 18 (2), 14-17.

Chen, C. C. & Crandall, R. E. (2008).  Removing RFID adoption obstacles: a socio-technical perspective. International Journal of Electronic Marketing and Retailing, 2 (1), 1-19.

Crandall, Richard E. & Crandall, W.R. (2007). Inventory: Endangered Species or Tempting Target? Industrial Management, 49 (4), 20-25.

Crandall, Richard E. (2007). From Data to Wisdom, Is Knowledge Management the Key to the Future?" APICS Magazine, 17 (9), 30-34.

Crandall, Richard E. (2007). Mass Customization's Many Faces. APICS Magazine, 17 (7), 24-27.

Chen, C.C., Wu, J. and Crandall, R. (2007). Antecedents to the Adoption of Radio Frequency Identification in the Emergency Rooms of Hospitals. International Journal of Electronic Healthcare, forthcoming. (Accepted on October 14, 2006).

Crandall, Richard E. (2006). How Green Are Your Supply Chains? Industrial Management, 48 (3), 6-11.